Not reliable for business needs
Running a business depends on partnerships you can trust, and unfortunately, Huboo has shown itself to be anything but reliable. Orders are mishandled or delayed, and each instance causes a ripple effect that ultimately harms my brand’s reputation. I’ve had multiple clients question my ability to deliver, all due to Huboo’s unreliable processes. It’s frustrating […]
Frustratingly unreliable service.
When I decided to partner with Huboo, I was excited about the prospect of finally having a reliable fulfillment service. After years of handling logistics in-house, I longed for a streamlined process that would free up my time to focus on other areas of my business. However, what I received instead was a cascade of […]
Shipping errors galore
I’ve come to dread checking my Huboo account because nearly every order ends up with some problem. It’s as if they’ve perfected the art of errors. Incorrect items? Check. Damaged products? Check. Orders delayed to the point that my customers are calling me, frustrated and confused? Triple check. When I raised these concerns, Huboo’s team […]
Awful customer service
My experience with Huboo’s customer service has been thoroughly disappointing. Reaching out to them feels more like an exercise in persistence than a solution-seeking conversation. Every issue, no matter how minor, seems to take ages to resolve, with response times that are far from quick. If they do respond, the answers are often vague or […]
Huboo – Frustrating and inefficient
Using Huboo has been nothing short of an endurance test for my patience. The whole service feels disjointed, with a lack of communication and frequent errors that seem almost like the norm. Orders are late more often than not, and sometimes they’re just plain incorrect. When reaching out to support, I’m often met with canned […]
AVOID HUBOO – Not worth the stress
Working with Huboo has brought more headaches than it’s resolved. Every step, from onboarding to ongoing service, feels like a chore. The onboarding seemed promising at first, but it quickly became clear that communication was inconsistent, and responses were often delayed. Once they started handling orders, I experienced endless delays and unexpected fees that just […]
Misleading information during sign-up
Misleading information during sign-upThorough verification of the products they can handle and ship during the account opening discussion is very positive. Once the account is open and running issues begin to appear and products are left stranded in their warehouse. Thorough verification of the products they can handle and ship during the account […]
Booking-in is slow and unreliable
Booking-in is slow and unreliableIt can take weeks or months to get stock unloaded and available for shipping. No explanations for the delays, some stock never appears. It can take weeks or months to get stock unloaded and available for shipping. No explanations for the delays, some stock never appears. What do other […]
Returns processing is terrible
Returns processing is terribleHuboo advertise they will handle returns. The returns are not logged, dont appear on the dashboard and are not reflected in the inventory data. A struggle to manage. Huboo advertise they will handle returns. Often the returns are not logged, dont appear on the dashboard and are not reflected in the inventory […]
Shipment tracking is useless
Shipment tracking is uselessShipment tracking was not regularly uploaded and if it was, it was inaccurate. Trying to get valid tracking numbers from support would take weeks, if any response at all Shipment tracking was not regularly uploaded and if it was, it was inaccurate. Trying to get valid tracking numbers from support would take […]