Are you struggling with unreliable service from your fulfilment provider?
Are you struggling with unreliable service from your fulfilment provider? You’re not alone! Check out our experiences with Huboo. What has been your biggest challenge with fulfilment services? #HubooProblems #BusinessChallenges
Huboo update – June 2024
Thanks to the six of you who have got in touch last month with similar experiences. We are continuing our crusade to get Huboo to take some accountability for their actions. Whether that be through regulation or legal recourse, they must be held to account. Let us know if you have found yourself in a […]
Huboo update – May 2024
Thanks to the four of you who have got in touch last month with similar experiences. We are continuing our crusade to get Huboo to take some accountability for their actions. Whether that be through regulation or legal recourse, they must be held to account. Let us know if you have found yourself in a […]
Huboo update – April 2024 #2
Following the response from Huboo a couple of weeks back we have discussed the matter with the legal team. We have put together a response to address some of the questions they have raised. We have also rejected any of the preposterous excuses they provided and supplied evidence to the same. As expected they did […]
Huboo update – April 2024
Thanks to the six of you who have got in touch last month with similar experiences. We are continuing our crusade to get Huboo to take some accountability for their actions. Whether that be through regulation or legal recourse, they must be held to account. Let us know if you have found yourself in a […]
Huboo update – March 2024 #2
The initial response from Huboo has come back! As expected, a denial of any liability and a letter of explanation with more holes in than a Swiss cheese. We will be meeting with the legal team in the coming weeks to finalise the documents for the next stage. Watch this space
Huboo update – March 2024
Thanks to the three of you who have got in touch with similar experiences. The plethora of reviews on Trustpilot gives Huboo a glowing positive reputation which we know is simply not true. Let us know if you have found yourself in a similar situation and lets do something about it
Misleading information during sign-up
Misleading information during sign-upThorough verification of the products they can handle and ship during the account opening discussion is very positive. Once the account is open and running issues begin to appear and products are left stranded in their warehouse. Thorough verification of the products they can handle and ship during the account […]
Booking-in is slow and unreliable
Booking-in is slow and unreliableIt can take weeks or months to get stock unloaded and available for shipping. No explanations for the delays, some stock never appears. It can take weeks or months to get stock unloaded and available for shipping. No explanations for the delays, some stock never appears. What do other […]
Returns processing is terrible
Returns processing is terribleHuboo advertise they will handle returns. The returns are not logged, dont appear on the dashboard and are not reflected in the inventory data. A struggle to manage. Huboo advertise they will handle returns. Often the returns are not logged, dont appear on the dashboard and are not reflected in the inventory […]